We mentally keep track of people we can trust, why we trust them and what we can trust them with. We may not realize we do this, but we keep a mental track record of the things people do, or don’t do. We know who we can rely on and we know who we can’t.
Every time we say we will do something and then don’t do it, we are building a track record of unreliability, people will lose trust in us.
BUT every time we follow through with the things we say we will do, even if it is wildly inconvenient or at great cost to us, we are building a track record of reliability and integrity and that builds trust.
What’s your track record?
The Trust series:
1. What is trust?
2. A lack of trust
3. Trust is tangible
4. Trust and suspicion
5. A track record of trust
6. Love does not guarantee trust
7. Burden of trust
8. The transparency of trust
9. 10 ways to build trust
10. 10 things that promote low trust